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Hospital and Clinic Security That Supports Your Staff

Officers for emergency departments, clinics and urgent care who help staff manage violence and meet Cal/OSHA rules.

Unarmed: primaryArmed: commonOff duty officers: common

Healthcare workers face more violence than almost anyone else at work. A 2024 study of emergency department nurses found 97 percent had experienced verbal or physical violence, and only a small fraction of incidents were ever formally reported. California regulates the problem directly.

Cal/OSHA's Workplace Violence Prevention in Health Care standard, Title 8 Section 3342, requires covered employers to maintain a prevention plan and violent incident log, and it lists sufficient staffing, including security personnel who can maintain order, among the corrective measures. Hospitals must report serious incidents to Cal/OSHA within 24 hours. AB 2975, signed in 2024, directs Cal/OSHA to require weapons detection screening at certain hospital entrances, run by trained personnel other than health care providers, with standards due by March 2027. Blackout supplies officers for ED lobbies, entrances, screening points, behavioral health support and parking, with documentation that feeds your incident log.

What we protect against
  • Assaults and threats against emergency department staff
  • Weapons carried into lobbies and waiting rooms
  • Agitated patients and visitors in behavioral health situations
  • Domestic disputes that follow patients to the hospital
  • Theft of drugs, equipment and personal property
  • Vehicle break ins and harassment in parking structures
What we provide
  • Emergency department lobby and entrance posts
  • Weapons screening with walk through or handheld detection
  • Visitor check in and restricted unit access control
  • Support for staff during agitated patient and visitor situations
  • Parking structure patrol and staff escorts to vehicles
  • Incident reports formatted for your Section 3342 violent incident log
Rules and requirements
  • Cal/OSHA Title 8 Section 3342 requires covered health care employers to keep a workplace violence prevention plan and a violent incident log, and lists maintaining sufficient staffing, including security personnel who can maintain order, among its hazard correction procedures.
  • Covered hospitals must report violent incidents to Cal/OSHA within 24 hours if the incident results in injury, involves a firearm or other dangerous weapon, or presents an urgent or emergent threat to hospital personnel. Other reportable incidents must be reported within 72 hours.
  • AB 2975 (Chapter 749, Statutes of 2024) amended Labor Code 6401.8 to require the Cal/OSHA Standards Board, by March 1, 2027, to adopt standards requiring hospitals to use weapons detection screening at specific entrances, with screening run by appropriate personnel, other than a health care provider, who meet training standards.

General information, not legal advice. Confirm requirements for your license and location.

Example program with more than one officer

Example for a community hospital emergency department: one unarmed officer at the ED entrance running weapons screening 24 hours, one unarmed officer in the ED waiting room and treatment area 24 hours, one off duty officer in the ED from 10 pm to 6 am when most violent calls occur, and mobile patrol of the parking structure every two hours overnight with escort on request.

Armed, unarmed, or off duty: which fits?

Questions we get

Can your officers staff weapons screening under AB 2975?

Yes. AB 2975 directs Cal/OSHA to require that hospital weapons screening be run by trained personnel other than health care providers. We can staff screening points and train to your protocols.

Do you help with Section 3342 documentation?

Our officers write incident reports with the details your violent incident log needs, such as location, type of violence and response, so your team can log and report accurately.

Do officers restrain patients?

Officers follow your facility's policy. Clinical restraint decisions belong to clinicians; officers support staff safety and call police for crimes.

Do you cover clinics and urgent care?

Yes. Smaller sites often need one officer during open hours plus mobile patrol after close.

Sources

Which officers fit

Most sites need one officer type. Larger sites and events sometimes use more than one.

Unarmed guards

Primary

Unarmed guards fit lobbies, visitor management, patient watch support, screening points and parking.

Armed guards

Common

Armed officers fit emergency departments with weapons incidents, pharmacies, and sites in high crime areas where the facility's policy allows them.

Off duty police officers

Common

Off duty or retired law enforcement fits overnight emergency department posts and high acuity situations involving police custody or threats.

Not sure what you need? Call or text (909) 927-7001 and talk to the owner directly, or send us a few details.

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